Privacy policy

This policy explains how Inaya Healthcare collects and uses personal information when you visit our website or contact us.

Who we are

Inaya Healthcare is a trading name of RS Inaya Ltd, a company registered in England and Wales (company number 12935441). Our registered office is 1109 Chorley Old Road, Bolton, England, BL1 5SG.

RS Inaya Ltd is the data controller for the personal information described in this policy. You can contact us about privacy at info@inayahealthcare.com.

Information we collect

We only collect personal information that you choose to give us, such as when you email us or use the enquiry form on this website. This may include:

• your name and the organisation you work for
• your email address and any other contact details you provide
• the content of your message

Please do not send us patient information or details about your own health through this website or by email. The enquiry form is intended for business enquiries only.

Our website does not use cookies for analytics or advertising, and we do not track your activity. Our website is hosted by Netlify, which keeps basic technical logs, such as IP addresses and browser types, for security and to keep the site running.

Our contact form

Messages sent through our enquiry form are processed and stored by Netlify on our behalf, then forwarded to us by email. Netlify may process this information outside the UK, including in the United States. Where this happens, appropriate safeguards are in place as required by UK data protection law.

How we use your information

• to respond to your enquiry
• to discuss, provide and manage our services if you or your organisation work with us
• to meet our legal and regulatory obligations

We will not use your information for marketing without your permission, and we never sell personal information.

Our legal basis

Under UK data protection law, we rely on our legitimate interests in responding to enquiries and running our business, on taking steps at your request before entering into a contract, and on complying with our legal obligations.

Who we share it with

We only share your information where necessary, for example with trusted providers who supply our website hosting, email and IT services, or where the law requires us to. These providers may only use your information on our instructions.

How long we keep it

We keep enquiry information for as long as needed to deal with your enquiry and any resulting relationship, normally no longer than two years after our last contact, unless we need to keep it longer for legal reasons.

Your rights

You have the right to ask for a copy of the personal information we hold about you, and to ask us to correct it, delete it, or restrict or stop using it. To make a request, email info@inayahealthcare.com.

If you are unhappy with how we have handled your information, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.